restoration process

1st Response Plumbing & Flood Damage works for you, not the insurance companies. We respond fast to protect your property from further damage and will ensure you get the most out of your flood insurance claim.

Our flood damage specialists are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which means we operate at the highest standards within the industry with regular advanced training and recertification. Additionally, since our team is working on your property, we perform in-depth background checks to send you honest and professional specialists.

Make your First Phone Call to 1st Response Plumbing & Flood Damage – San Diego, CA

Insurance companies may deny claims due to negligence if the damage is left too long.

The first call when dealing with a flood and water damage situation should be to the professionals at 1st Response Plumber. We have more than 15 years of experience in fire & smoke damage repair, and flood damage remediation and reconstruction in San Diego. To protect your property, we respond within 90 minutes — when it comes to flood water damage, it is important to begin cleanup and dry-out services as soon as possible. Our emergency plumbing response team is available 24/7 to help you.

Controlling flood water damage and removing all standing water should be performed as quickly as possible to avoid mold growth and structural damage.


All forms of mold are dangerous and pose serious health problems. Mold spores can become airborne, which is why it is important to choose experienced flood damage specialists to properly contain and safely remove all growth while cleaning the property.

Mold is linked to serious health issues including respiratory complications. Some toxic forms of mold can lead to fatalities. Mold grows quickly and only requires a small amount of moisture and sources found in homes and businesses such as paper, wood, ceilings, flooring, walls, furniture and clothing items. That is why it is crucial to begin dry-out and water extraction fast removing all affected items from the property.

Structural Damage

Flood and water damage saturates building materials like flooring, walls, and ceilings leading to structural damage. Structural damage will undermine the integrity of the property and can affect the foundation, wood, metal, and load bearing structures. Our team works fast to safely remove all affected building materials to facilitate the dry-out process ensuring no trace of moisture remains.

Once on site, our experts will assess the damage, remove all wet and damaged items, and begin water extraction and dry-out services. We use only commercial grade equipment including dehumidifiers and air movers while closely monitoring progress to prevent further mold growth and structural damage.

Once the property has been successfully dried, we will assess structural damage and begin reconstruction to restore your home or business to pre loss condition.

Insurance Claim Process

The most important aspect of filing an insurance claim is knowing what is covered and who you can use. Insurance companies will often want to send their own vendors, but this can delay the process. When you call 1st Response Plumbing & Flood Damage, you can trust our team to work for you. Insurance companies cannot force you to switch to their preferred companies.

There are two phases to flood and water damage remediation. Insurance claims are separated, so home and business owners will receive two insurance claim payments. Our team will walk you through the processes from start to finish ensuring the highest quality customer service and workmanship.

Dry-out Phase

Working with your insurance company, we will perform all dry-out and remediation to industry standards and use assessment through Xactimate, the system used by all insurance companies.

Reconstruction Phase

Once dry-out and extraction is complete, and we have determined their is no mold, we can begin restoring your property. At this time, we will provide samples for paint, flooring, counter tops, and cabinetry. We can even help you to upgrade the look of your home or business.

1st Response Plumber works with all insurance and helps to alleviate stress by coordinating directly with you and your insurance adjusters.


If you are experiencing a flood or water damage, call the team at 1st Response Plumbing & Flood Damage for a fast response. Waiting to begin the mitigation and dry-out process can lead to mold growth, potential health hazards, and structural damage. From start to finish, our experienced water damage team will ensure your property is thoroughly cleaned, dried, and ready for the reconstruction process. Our team has more than 15 years of experience restoring properties to pre-loss conditions quickly, safely, while communicating with you throughout the process. You can trust our team to work with the insurance adjusters on your behalf to address all coverage and provide the highest quality work.


The first 24 hours after the fire are critical. By calling the professional team at 1st Response Plumbing & Flood Damage, you can rely on a fast response and experienced team to prevent further damage to your property and personal items from the toxicity of residual smoke and ash circulating throughout the air. We are here to help you and will take care of all the details so you can focus on keeping your family safe.


Once dry-out and water extraction have been completed, our reconstruction team can get to work restoring your home or business. We will walk through the property assessing your needs to restore cabinetry, painting, flooring, and countertops. This is the perfect time to discuss home or business upgrades and remodels. Before we put your property back together, we can help you decide if you want upgraded flooring, new granite countertops, and custom cabinetry. You do not have to install the very same cabinets or countertops from before the loss. We will help to assess costs and get the most from your claim.

Contact 1st Response Plumber San Diego

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